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Archive for the ‘Kundenumfrage’ Category

Our terminology service – true added value for our customers!

February 5th, 2013

Goldvreneli-Gewinnerin TRANSLATION-PROBST AGA gold bullion coin is our way of saying thanks for your feedback. Our December winner, Ms. Jambresic, will certainly be pleased with her unexpected win, which is worth almost 200 Swiss francs thanks to the current high price of gold.

In a telephone interview, Ms. Jambresic told us that accurate terminology plays a key role in the technical translations her company, Hocoma AG, requires in the medical technology field. TRANSLATION-PROBST Ltd. offers its corporate customers a free terminology service in order to guarantee precise terminology. Ms. Jambresic took advantage of this offer, and  our CLT team created a terminology list for all the languages requested. This means that Hocoma AG now has a company-specific dictionary that will continue to be expanded with each additional translation job.

Uniform technology results in many benefits. The recognition value for a company increases, processing time and costs are reduced, misunderstandings are avoided, etc. Our terminology service is a win-win situation for everyone –  and you might even end up with a gold bullion coin, too!

Your feedback is worth its weight in gold!

December 28th, 2012

Outstanding results round off the year! In 2012, our customers were once again able to evaluate the work we did for them using a five-minute survey. This type of feedback is key for us in strengthening our quality assurance and optimising our services.

That’s why we were particularly pleased that in 2012, a total of 119 customers gave our services an outstanding average grade of 5.54 (out of 6)! However, your feedback is worth its weight in gold for more than just TRANSLATION-PROBST Ltd. Every month, we hold a draw for all survey participants and award the lucky winner with one of the famous Swiss gold bullion coins, a ‘Goldvreneli’, valued at around 200 Swiss francs.

You can read about the excited reactions of the 2012 winners to their unexpected golden reward here.

’Whoopee’ – A gold bullion coin turns into a Christmas dinner!

December 13th, 2012

Our November gold bullion coin goes to Ms Susanne Stefanoni from the non-profit organisation a:primo. When we contacted Ms Stefanoni to congratulate her on her win, a prompt e-mail reply was received containing the word ‘Whoopee’. Her win was a very welcome surprise for us.

In November, we were able to translate a parents’ brochure for a:primo into Albanian, Tamil, Russian, Turkish, English, Portuguese, Arabic, Spanish and Kurdish. For this particular job, Ms Stefanoni requested a target-group-oriented translation with an emphasis on clear formulations and easily comprehensible language. You can read about how satisfied Ms Stefanoni was with our translation services in our References section.

As she was filling out our customer survey, Ms Stefanoni already knew exactly what she would do with a gold bullion coin if she won: use it to host a Christmas dinner for her work colleagues! TRANSLATION-PROBST Ltd. wishes the a:primo team a wonderful time enjoying its win.