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Posts Tagged ‘Certified translation company’

How satisfied are our customers? The results of our customer survey have now been analysed:

January 14th, 2012

Raiffeisen, Adecco, Schindler, Zürich Tourism and 100 other corporate clients have evaluated the services of TRANSLATION-PROBST Ltd. Read on to find out why our translation service achieved an average rating of 5.15 out of 6 and which criteria were used to assess our translations, texts and other services.

In the survey, we asked our corporate customers how satisfied they were with the quality of our translations, texts and services. The participants evaluated content, accuracy, tone, terminology and style as well as target-group conformity and customer friendliness. Over a period of several months, the services of our translation company were evaluated using a rating system from 1 (very poor) to 6 (very good). TRANSLATION-PROBST Ltd. achieved an excellent average rating of 5.15 in the customer survey – which was especially gratifying, as whose feedback is more honest and valuable than that of the customer?

Quality and reliability

Figures alone are not enough, however. Because comments from our customers are also important, there was room for both rating of and comments on the services provided by our translation company. Most of the companies surveyed agree that we always convey the right tone. Some wish, nevertheless, that the translations would stay closer to the source text, while others would appreciate freer translations. In order to comply with these specific requests, we now provide you with the possibility of expressing your wishes regarding your translation by telephone or by completing the „Briefing form” in the case of online orders. This will allow us to ensure that the translation communicates precisely what you want and also that we convey the right tone and style to achieve maximum impact on your target group. Our customers are satisfied with more than just the quality of our services, however. According to our survey, our reliability is also rated particularly highly.

Additional areas that were surveyed included why companies turn to us to have their texts translated and how they hear about our translation services. The feedback revealed two trends. The majority of our customers chose our translation company as the result of recommendations from existing customers, while others heard about our translation services at SuisseEMEX or the Swiss Online Marketing trade fair in Zurich.

Are you also looking for the right translation partner?

If so, choose TRANSLATION-PROBST Ltd., and we will show you how accurate translations and texts are worth their weight in gold. We offer you translations and texts with a quality guarantee, as well as a terminology service and express delivery on request. With TRANSLATION-PROBST Ltd. as your translation partner, your message is guaranteed to hit home with your target audience. Test our service now – you will receive your price quote in just 20 seconds at: https://online.translation-probst.com/weborder/default.aspx?partnerid=1&lang=en

Translating certificates – learning from the experts

October 7th, 2011

The Institute of Translation and Interpreting at the Winterthur School of Applied Linguistics joined forces with the Swiss Association of Translations, Terminologists and Interpreters (ASTTI) to organise a professional development course on translating certificates, for translators working in any combination of languages. Course participants practised key skills in relevant areas in a hands-on fashion, to learn how to translate certificates professionally. Qualified legal experts gave their input on specialist areas, while experienced translators led interactive workshops to teach the essentials of research and usage, and participants got to know the characteristic problems in this particular translation area.

At a time when migration is increasing worldwide, the translation of certificates, qualifications and other professional documentation is become ever more important. TRANSLATION-PROBST Ltd. is well aware of this trend, which is why we were also represented on the course, allowing us to pass on the insights we gained in professional translation of certificates to our network of experienced professional translators. Thus we continue to offer our clients guaranteed reliable and accurate translations of their certificates.

A recognised and highly secure service

TRANSLATION-PROBST Ltd. is recognised by Swiss notaries and registered with several embassies as an official translation agency.

All of TRANSLATION-PROBST Ltd.’s data transfer meets the same exacting security standards as online bank transactions.

August 17th, 2011

Sorry, this entry is only available in Deutsch.

TRANSLATION-PROBST Ltd. wins call for eye-catcher at #emex11

August 3rd, 2011

Eye-CatcherTRANSLATION-PROBST Ltd. has won the Call for Eye-Catcher at the SuisseEMEX’11. This means that TRANSLATION-PROBST Ltd. is now one of the six companies that will receive an extra booth at the SuisseEMEX – chosen from among the over 350 exhibiting companies that all had a chance to compete for this honour. The Professor Tell concept and contest will now be able to attract attention and guests at two booths in Halls 3 and 4. “EMEX visitors will be able to play the Professor Tell online game when they come to our booths. You can test yourself to see if you hit the target as often as our marketing texts and translations do,” remarks CEO Roman Probst. “And whoever wants to shoot with a genuine crossbow at the Eye-Catcher after playing the online game can do so at the Online Forum in Hall 4.” Roman Probst, together with Google expert Beat Z’graggen, will give a presentation on the topic of how to win customers using online marketing at the Online Forum.

TRANSLATION-PROBST Ltd. overtakes GilletteAward CC

In addition to the Call for Eye-Catcher, TRANSLATION-PROBST Ltd. and Professor Tell have also qualified for the Social Media Award from Voting für Social Media Awardthe Award CC, the national competition for the largest Swiss social media campaigns. The Professor Tell campaign is currently in the Top 20 and thus neck-and-neck with the Gillette and Migros campaigns. The Facebook voting for the first-ever “Public’s Choice” award is open until 15 August 2011. After this date, the best three campaigns will battle for the title until the end of August.

Vote for us using Facebook voting!

Order your free tickets to the SuisseEMEX and visit our presentation or one of our two fair booths.

Google isn’t always number one

June 28th, 2011

More than 80 percent of all the world’s search engine requests are carried out by industry leader Google. As a certified translation company TRANSLATION-PROBST Ltd. helps over 1500 companies worldwide to attract new customers with accurate texts that are adapted to fit their target groups. Our free terminology service assists in aligning your texts with the language and culture of your customers, and helps your company to appear more frequently on Google searches thanks to personalised company terminology and consistent corporate language.

However, in many key markets such as Russia and China, Google is not the leading search engine. An article in Salzburger Nachrichten shows the countries in which other search engines lead the way. The article was based on an interview with our partner Worldsites.