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Posts Tagged ‘Qualitätsgarantie’

Your feedback is worth its weight in gold!

December 28th, 2012

Outstanding results round off the year! In 2012, our customers were once again able to evaluate the work we did for them using a five-minute survey. This type of feedback is key for us in strengthening our quality assurance and optimising our services.

That’s why we were particularly pleased that in 2012, a total of 119 customers gave our services an outstanding average grade of 5.54 (out of 6)! However, your feedback is worth its weight in gold for more than just TRANSLATION-PROBST Ltd. Every month, we hold a draw for all survey participants and award the lucky winner with one of the famous Swiss gold bullion coins, a ‘Goldvreneli’, valued at around 200 Swiss francs.

You can read about the excited reactions of the 2012 winners to their unexpected golden reward here.

How satisfied are our customers? The results of our customer survey have now been analysed:

January 14th, 2012

Raiffeisen, Adecco, Schindler, Zürich Tourism and 100 other corporate clients have evaluated the services of TRANSLATION-PROBST Ltd. Read on to find out why our translation service achieved an average rating of 5.15 out of 6 and which criteria were used to assess our translations, texts and other services.

In the survey, we asked our corporate customers how satisfied they were with the quality of our translations, texts and services. The participants evaluated content, accuracy, tone, terminology and style as well as target-group conformity and customer friendliness. Over a period of several months, the services of our translation company were evaluated using a rating system from 1 (very poor) to 6 (very good). TRANSLATION-PROBST Ltd. achieved an excellent average rating of 5.15 in the customer survey – which was especially gratifying, as whose feedback is more honest and valuable than that of the customer?

Quality and reliability

Figures alone are not enough, however. Because comments from our customers are also important, there was room for both rating of and comments on the services provided by our translation company. Most of the companies surveyed agree that we always convey the right tone. Some wish, nevertheless, that the translations would stay closer to the source text, while others would appreciate freer translations. In order to comply with these specific requests, we now provide you with the possibility of expressing your wishes regarding your translation by telephone or by completing the „Briefing form” in the case of online orders. This will allow us to ensure that the translation communicates precisely what you want and also that we convey the right tone and style to achieve maximum impact on your target group. Our customers are satisfied with more than just the quality of our services, however. According to our survey, our reliability is also rated particularly highly.

Additional areas that were surveyed included why companies turn to us to have their texts translated and how they hear about our translation services. The feedback revealed two trends. The majority of our customers chose our translation company as the result of recommendations from existing customers, while others heard about our translation services at SuisseEMEX or the Swiss Online Marketing trade fair in Zurich.

Are you also looking for the right translation partner?

If so, choose TRANSLATION-PROBST Ltd., and we will show you how accurate translations and texts are worth their weight in gold. We offer you translations and texts with a quality guarantee, as well as a terminology service and express delivery on request. With TRANSLATION-PROBST Ltd. as your translation partner, your message is guaranteed to hit home with your target audience. Test our service now – you will receive your price quote in just 20 seconds at: https://online.translation-probst.com/weborder/default.aspx?partnerid=1&lang=en

On your marks, get set, go!

January 3rd, 2012
Usain Bolt

Usain Bolt

Well, 2012 has arrived. Have you made any New Year’s resolutions? Would you like to increase your revenue? In order to attract new customers, you need persuasive texts and accurate translations.

Thanks to our stringent quality standards, we only work with the best translators, proofreaders and copywriters. Do you want to start 2012 on the right foot and hit the ground running? If so, then TRANSLATION-PROBST Ltd. is the right partner for you!

The team at TRANSLATION-PROBST Ltd. is waiting and ready in the starting blocks to provide you with precisely formulated translations and texts that will propel you into a successful new year.

Get off to a flying start now and increase your net sales so that you can win gold in 2012. During the month of January, you can also take advantage of our 10% rebate special on all orders placed directly through our online price calculator.

Top marks and podium places for TRANSLATION-PROBST Ltd.

December 30th, 2011

Team TRANSLATION-PROBST Ltd.

The year 2011 saw the team from TRANSLATION-PROBST Ltd. in pursuit of awards and participating in a veritable gold rush. The popular „Gold coin for Facebook fans of Professor Tell“ monthly contest initiated the gold rush, keeping its fan community on tenterhooks each month.

The first award for TRANSLATION-PROBST Ltd.  arrived in the spring. Roman Probst reached the finals of the ‘Inno-Slams’ at the Tourism Pool Innovation Forum in Baden with his „Client Catcher“ partnership model. Motivated by positive feedback, the certified translation company carried out a satisfaction survey involving its 100 largest corporate clients. The results were gratifying, with a mark of 5.13 out of 6 for content, tone and style of translations as well as for their target-group affinity, precise terminology and suitability for the intended purpose.

Buoyed up by this success, TRANSLATION-PROBST Ltd. struck gold twice in the summer with Professor Tell. At SuisseEMEX’11, the largest Swiss trade fair for marketing and communication, we won the „Call for Eye-Catcher“ award, and the Professor Tell campaign made the Top 10 in the „Swiss Social Media Award“. The autumn took on a golden sheen with TRANSLATION-PROBST Ltd.’s qualification for the final round of the selection process for the federally sponsored „CTI Start-Up Label“ and expansion of the company’s corporate structure with the addition of Business Development and Sales Management departments.

Professor Tell – the gold standard!

April 28th, 2011

Shoot the crossbow with Professor Tell

Our Professor Tell is a true original. And he always hits the target! With a sharp eye, he aims at his target and shoots with a steady hand. His accuracy with the crossbow is legendary – he is a top-quality marksman. That is why he carries the title of “Professor” and is the symbol of TRANSLATION-PROBST Ltd.’s quality guarantee.

So that you hit the target with your target audience, your translations and texts are always proofread by a professor after being translated by a native-speaking specialist translator. This ensures that you receive quality translations that fit the technical and social context and that are consistent with your Corporate Language. All at the best price.

Entrust your translations and texts to us – because accurate translations and texts are worth their weight in gold. And as you know, you can’t go wrong with gold!

Professor Tell is giving away gold

Because accurate translations and texts are worth their weight in gold, Professor Tell is giving away a Swiss gold bullion coin every month. The first will be given away today, Friday 29th April.

Become a fan now and win gold

Would you like to win a Swiss gold bullion coin? Then visit Professor Tell’s Facebook page now and become a fan. Or have a go at the online crossbow competition! Tell gives away a Swiss gold bullion coin every month to one participating fan.